Grady Communities Win Customer Service Awards

Grady Management is pleased to announce that several of its White Oak communities received outstanding honors in resident service from nationally accredited sources. 

SatisFacts is a nationwide company that surveys over 3 million residents annually. These results are tabulated and the top percentages receive their 2017 Resident Satisfaction Award. 2017 Satisfacts Award Winner The national SatisFacts’ awards recognize top property management companies and communities who are dedicated to the resident experience. Those who win are rewarded for their company’s leadership and focus on actionable best practices as measured through the SatisFacts’ Insite and/or Annual survey program. Communities must rate a 4.0 or higher with a minimum of 25 completed surveys. Grady is proud to announce that Yorkshire Apartment Homes and Montgomery Paint Branch, both part of our White Oak Communities, achieved this honor.

Both communities also won the 2017 ApartmentRatings Top Rated Award. This award program recognizes the top 5% of communities listed on ApartmentRatings and acknowledges those for their outstanding customer service levels and dedication to the renter experience. ApartmentRatings is an online site used by renters to see reviews from verified residents. Top Rated Apartments 2017 Apartment RatingsThe parameters for this award include a recommended score of 70% or higher, at least 10 reviews in total, and 5 reviews in 2017.

Grady is thankful to the teams at each community for their hard work and dedication to our residents. Their support makes these awards possible, and we congratulate our teams for the recognition.